Champions Cove Promise & Guarantee
Providing a new standard in Active Senior Living

1. WE GUARANTEE PROMPT MAINTENANCE SERVICE, OR WE WILL REBATE YOUR RENT.

When you rent an apartment home from us, you will receive Champions Cove's promise in writing. This guarantees that, so long as Wind River Company manages your apartment community, we will fix the most common problems you might have with your home within just 48 hours after you report the problem. For example, if your air conditioner breaks, we guarantee to fix it within 48 hours. If the problem is not fixed within the time promised, we will rebate your rent from the day after you report the problem to the day we have it fixed.

2. WE GUARANTEE YOUR SATISFACTION BEFORE YOU MOVE IN.

Before you move into one of our apartments, we send a staff of professionals into the apartment to thoroughly clean it and be sure everything works properly. But we want you to look it over, too. We will even give you a move in checklist to go by. If we miss something, tell us about it. If you find any minor issue that does not merit repair (a small spot on the carpet, a tiny chip in the tile), the General Manager will make note of it in writing. So, when you move out of the apartment, there is no risk of losing part of your security deposit.

3. WE WILL PROVIDE YOU WITH ATTENTIVE, RESPONSIVE, CONSCIENTIOUS MANAGEMENT AND MAINTENANCE.

Champions Cove General Managers are some of the most competent, professional, helpful people in the business. Our goal is to hire people who are both capable and personable. And we train our staff starting their very first day. But it does not end there. We have a continuing education program to keep them up-to-date on the latest in management procedures and policies. We also encourage our General Managers to be tested and certified by the National Apartment Association.

4. WE WILL PROVIDE AN EXTRA MEASURE OF THOUGHTFULNESS WITH EVERY APARTMENT HOME WE RENT.

At Champions Cove, instead of the conventional “spring latch” lock found on most doors, we provide a dead-bolt lock and a peephole for your convenience. We continually monitor the exterior and common area lighting fixtures to provide the most efficient and effective lighting for our residents. Likewise, we have specifically designed electronic entry doors into the common hallways and limited access vehicle entry gates for your added peace of mind.

5. OUR APARTMENT HOMES PROVIDE YOU WITH THE COMFORT AND CONVENIENCE YOU ARE LOOKING FOR.

Floor plans at Champions Cove provide large walk-in closets, wall-to-wall carpeting and large all electric kitchens with all the most desired features. Our exceptionally large floor plans make furniture placement easier. And what a great location! Champions Cove is convenient to shopping, dining, entertainment, churches, medical facilities…what more could you want? In addition, with few exceptions, the office at Champions Cove is open 7 days a week to serve YOU!

6. YOUR NEW HOME.

Great emphasis has been placed on lifestyle. And materials were used during construction that provide greater “sound conditioning” to increase your privacy. Also, new construction provides higher energy efficient windows, more efficient air conditioning and heat, which means lower electricity costs to you. In addition, at Champions Cove you can enjoy the benefits of mature landscaping. What a wonderful place to enjoy with friends!

7. WE WILL KEEP THE GROUNDS EXCEPTIONALLY CLEAN AND WELL MAINTAINED.

When you live at Champions Cove, you can be sure the property will be kept in championship condition. Not only will we cut and trim the lawn areas to make certain the grounds are well manicured, we will make certain that the walks and parking areas are swept and the social areas shine. We also provide regularly scheduled trash removal at your door. Clubhouse hallways and all common areas are also regularly cleaned to maintain a higher standard.

8. WE WILL ADD EXTRA TOUCHES TO MAKE YOUR APARTMENT A REAL HOME.

At Champions Cove we will provide amenities for our residents that are rarely found at other apartment communities, such as a community van and a dedicated closed circuit television channel to tell you of daily events and plans at Champions Cove. We will also print newsletters to inform you, not only what is happening at your community, but what is happening around your town. We also have planned social activities and a clubroom for your personal enjoyment. You may even schedule your own private party for that special occasion! What more could you ask for in an apartment home?

9. PEST CONTROL SERVICE.

We protect your apartment home by providing necessary extermination services.

10. PREVENTIVE MAINTENANCE PROGRAM.

We routinely change your A/C filter (to reduce your electric bill by providing a more efficient home), check faucets for leaks and your commode for proper operation. We want you to live in your apartment home trouble free. And each year we check all the elevators and sprinkler systems to assure your personal enjoyment.

11. GOOD NEIGHBORS LIVE HERE!

In an effort to provide you with the best possible neighbors, we require all prospects to fill out a comprehensive application for living at Champions Cove. The information on this Application is then verified through references and credit records. All qualified prospects are then given the opportunity to make this community their home.

12. RESIDENT REFERRAL.

When you choose to live at Champions Cove and you tell others, for every person you refer who signs a lease, you will receive a special gift from management. It is just another way we say “THANK YOU” for living with us!